Troubleshooting
5 min read
Oct 10, 2025
Common Issues & Troubleshooting
Solutions to frequent Dead Ark problems including wallet connections, transaction errors, and platform access issues.
Quick solutions to the most common issues encountered by Dead Ark members. Find help for wallet connections, transactions, and platform access.
Wallet Connection Issues
- ▪Ensure wallet extension is installed and updated
- ▪Refresh the page and try reconnecting
- ▪Clear browser cache and cookies
- ▪Try a different browser or incognito mode
- ▪Check wallet auto-lock settings
- ▪Disable VPN temporarily
- ▪Ensure stable internet connection
- ▪Update wallet extension to latest version